Returns & Exchanges
At Bob, we want you to glow with confidence in every purchase. If a product isn't the perfect fit for your beauty routine, you can return or exchange it within 30 days of delivery.
1
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return.
2
Pack with Care
Place the unused or gently used products in their original packaging to ensure they are protected during transit.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
4
Receive Your Refund
Once our team inspects the items, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing